Scandinavia Ski - Return & Refund Policy

Last Updated: November 10, 2025

At Scandinavia Ski , we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we're here to help.

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Returns

You may return most new, unused items within 30 days of delivery for a full refund or exchange.
To be eligible for a return, your item must:

• Be in the same condition that you received it (unused, unwashed, and in original packaging)

• Includes all original tags, labels, and accessories

To start a return, please contact our team at support@Skandinavia.com

 with your order number and reason for return. We will provide return instructions and a shipping address.

 

Please note:

• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

• Returns sent without prior authorization may not be accepted.

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Refunds

Once we receive and inspect your returned item, we will notify you of the refund approval.
If approved, your refund will be processed to your original payment method within 5–10 business days .
Please note that your bank or credit card company may take additional time to post the refund to your account.

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Exchanges

If you would like to exchange an item for a different size, color, or model, please contact us at support@Scandinavia.com .
We recommend initiating the exchange as soon as possible to ensure product availability.

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Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery.
We'll arrange a replacement or refund at no additional cost to you.

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Non-Returnable Items

Certain items are not eligible for return, including:

• Gift cards

• Clearance or final sale items

• Custom or special-order products

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Contact Us

If you have any questions about our Return & Refund Policy, please contact our support team:
📧 support@Skandinavia.com
🌐 www.Skandinevia.com